سياسة الاسترجاع والإلغاء الرسمية

Refund & Cancellation Policy – WareedCare Home Health Services

This policy establishes the rights and obligations of clients and the company regarding cancellations, rescheduling, and refunds, in accordance with applicable Saudi laws and healthcare regulations.

1. Appointment Cancellation

• Clients may cancel appointments at least 12 hours prior to the scheduled service without charges.
  
  
• Cancellations after this period may incur partial cancellation fees depending on the type of service and preparation required.
  
  

2. Appointment Rescheduling

• Clients may reschedule appointments with sufficient prior notice, subject to the availability of medical and technical staff.
  
  
• Rescheduling does not entitle clients to reduced fees or refunds.
  
  

3. Refunds

• All payments are non-refundable after the service has been delivered, either fully or partially, unless approved as a legal exception by management for legitimate reasons.
  
  
• Any refund is subject to the company’s official financial policy and must be documented and approved by the accounting department.
  
  

4. Client Responsibilities

• Notify the company of any circumstances preventing the service in advance.
  
  
• Adhere to the stated conditions to be eligible for rescheduling or refund considerations.
  
  

5. Company Rights

The company reserves the right to reject any refund or rescheduling request if this official policy is not followed.